After the Auction Ends:
You will receive email updates regarding items you are bidding on up until the last day an Auction Ends. Please keep in mind that a lot of bidding takes place within the last 20 minutes of an auction. If you won't have computer access during that time, enter your maximum bid appropriately as the system will "Auto-Bid" for you - even if you're not online! Also keep in mind that most of our online auctions have 3 minute staggered endings. This means that if a bid is placed on an item when less than 3 minutes are left, the item will be extended 3 minutes to give you time to bid again if you so choose.
If you win an item from DoubleTakeAuctions.com you will receive an email with your invoice shortly after the last item in the auction is completed. If there is any problem you can call us toll free at 888-916-0008, however, lines may be busy right after an auction ends. Please be patient and leave a detailed message with your name and bidder #. If it is an emergency we will get back to you as soon as possible. You can also email us at any time through our Contact Us page.
If you have a tax-exempt form, we require notification prior to the auctions completion to give you the best service possible. You can email us a copy of your tax exempt form at any time. Our primary email address is : Support@DoubleTakeAuctions.com.
Since there are such good deals on our website we generally get a lot of customers from hundreds of miles away who cannot pick up these items in person. We do provide shipping and short and long term storage solutions - please visit our Shipping page for information regarding your shipping options. If an auction is based out of one of our regional warehouses we can store your purchases for free for 3 days. After 3 days we charge $2.50 per day. Please note that all invoices must be payed for on the auction removal date and do not assume we will bring items back automatically - you need to call us and make arrangements on the removal day.