Can I look at the items before I bid?
Yes. Each auction will have information regarding where the items are located and a preview/inspection date and time. This time and date is listed under the "Terms & Details" of each auction. It is very important that you read through all of the terms & details for each auction before placing a bid.

How long do I have to pay for my items?
All items must be paid for on the removal/pickup day. The removal/pickup day is usually the very next day after the auction is over but is always listed on the Terms & Details page of each individual Auction. Any purchases not paid for in full by the end of specified removal may be charged to the credit card on file for your bidder number, or resold at the discretion of Owner/Seller or DoubleTakeAuctions.

How long do I have to pick up my items?
All items must be paid for and removed on the removal/pickup day. If you have a scheduling conflict and cannot be at pickup we can help accomodate you. We can either arrange shipping to your location or bring items back to one of our Ohio, Pennsylvania, Virginia or Tennessee warehouses. All invoices must be paid before items are moved and additional fee's may apply depending on how many items you purchase and where they are being transported to.

What are bid increments?
Abid increment is the minimum amount required to raise the bid. For example, if the current bid on an item is $100, you must bid at least $105 to raise the bid. Bid increments vary by Auction.

Can I change my mind?
By bidding on an item you are creating a contract that is enforceable in a court of law. DTA will pursue all legal remedies required to enforce this contract. The terms of usage prevent retraction of a bid once it has been made. If you are unsure about an item, DO NOT BID; no bids will be retracted.

Do I have to pay sales tax?
Most states require us to collect sales tax for all applicable sales. If you believe you are entitled to an exemtpion from sales tax, please complete the appropriate form and contact our office prior to bidding. You can email us your tax exempt form by clicking herel: Support@DoubleTakeAuctions.com

Auto-Extend Feature:
If an item receives a bid in the last three minutes, the ending time for that auction will automatically be extended by three minutes. Once three minutes have passed without any bidding, the item will close.

How will I know if I am the winning high bidder?
You will see the winners of each item at the close of the auction by looking at the Bidder #'s next to the final price. If you did win any items you will receive an invoice by e-mail shortly after the last item in the auction closes - usually within 10-15 minutes. These emails are auto-generated by our server which means from time to time they might end up in your email program's "spam box". If you have not received an invoice 1 hour after the final item in the auction is complete, please call us toll free at 888-916-0008.

How do I pay?
We accept cash, Visa, Mastercard, American Express, cashier's checks, and money orders. We accept business checks with a letter from your bank.

When do I pay?
You pay on the pickup/removal date which is normally the day after the auction is completed. This information will be in ther "terms & details" of each auction. All invoices must be paid for before a delivery company is allowed to remove items or before we will bring them to our warehouse for storage.

Seller:

What happens if an item doesn't sell?
We sell over 99% of the items we accept, so it's rarely an issue. We place a great deal of emphasis on getting the right items, so the selling takes care of iteself. In the rare event that an item doesn't sell, we can simply relist it in the next auction.

What happens if an item is returned?
We only accept returns if an item was listed incorrectly. We rarely have any returns, but if an item is returned, we can simply relist the item in the next auction.

Do you use reserves?
We sell 99.9% of our items with no reserves. We will only consider using a reserve on an extremely rare or obscure item or where there are only a few potential buyers.

Who sets the price?
The final selling price is set by the market. In the auction method of marketing, each item is sold to the highest bidder.

Who sets the starting price?
In an auction, the starting price is largely irrelevant. It's the final bid price that really matters. On most items, we start the bidding at $0.01.

How long does the whole process take?
It depends on when we receive your items in relation to the date of your auction. It can take a week to prepare a large collection for auction, but only a day for a few items. Once an item is sold, it can take 3-6 days to collect the payment and make sure the buyer receives the item in satisfactory condition. At that point, we can mail you your check.

If you have any questions please do not hesitate to send us a message by calling our office toll free at 888-916-0008 or by sending us an email through our contact us page.

Please visit our How To Buy page HERE

Please visit our How to Sell page HERE